Order Management System

Everything in the Order Management System.

Order management, customer relationships and data intelligence, in one system for food suppliers and distributors in Qatar. Pick any feature, and see how it works.

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Overview

Order management

Orders

Prices and catalogue

Credit and payment

Customer relationships (CRM)

Customers and offers

Sales team

Data intelligence

Customer data

Your customers

Your customers' app

Order management

Every order arrives organized, at that customer's price and terms, you review it and edit it before you accept it.

Orders

Every order arrives structured. You decide before you accept.

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Orders from every customer in one place

Adjust quantity or price, or swap an item, before accepting

The LPO is generated automatically with every order

Chat with the customer beside the order

Prices and catalogue

Your prices stay yours. Each customer has their own.

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A different price per customer on the same product

A public catalogue and a private one

Per customer: with price, without price, private only, or blocked

A minimum order per customer, by quantity or value

A connection code that expires after three days

Credit and payment

Every customer's credit in view, before it becomes a problem.

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Live credit per customer and per branch, shown to them before they order

Alerts at 80%, 90% and 100% of the limit

A payment method per customer: cash, credit or prepaid balance

A prepaid balance you track per customer

Block or restore the account

Customer relationships (CRM)

Every customer's status, their sales rep, their credit and your offers to them, in one system.

Customers and offers

Every customer, and where they stand with you.

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Each customer's status: active, at risk, or stopped ordering

One account per customer, with all their branches

Delivery exceptions for specific customers

Campaigns for promotions and near-expiry stock, targeted to the customers you choose

Track the result of every campaign

Sales team

Each rep sees their own customers. Prices stay with you.

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Admin seats, and rep seats

Each rep sees their own customers

Reps can't change prices

Reps get back to selling instead of typing

Data intelligence

Every customer's status, their basket trend, their expected next order, and the results of your campaigns, in numbers.

Customer data

Every order becomes a number you can act on.

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Who is slipping and who has stopped, before month-end

Each customer's basket trend

The expected next order for every customer

Every campaign's result, in numbers

Your customers

Your customers order from you for free on Wady B2B, at their own prices and terms.

Your customers' app

Your customers use it free, forever.

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Their prices, minimum order and pack size, ready in the app

Delivery days, cut-offs, and cash or credit, exactly as you set them

Your offers show up in their app, with the days left

Their live credit balance, when you are on Wady

Free for your customers, forever

What stays yours

Your customers stay your customers, and your prices stay your prices.

Not a marketplace

We don't put you on show for anyone, and we don't bring you new customers. We digitize the relationships you already have, and we don't compete with you over them.