Your questions

FAQ

General

What is Wady?

Wady is a B2B food supply and procurement platform in Qatar. It connects restaurants, cafés, hotels and catering companies with the food suppliers they already work with. Ordering from your suppliers is free forever with the Purchase System. Wady Central, for stock, recipes and costing, and the Order Management System for suppliers are both paid.

What does the name Wady mean?

Wady is the English spelling of the Arabic word وادي (wadi): a valley or riverbed that stays dry most of the year and fills with water when the rain comes. Wady is also the name of a B2B food supply platform in Qatar that connects restaurants, cafés, hotels and catering companies with the food suppliers they already work with. It is operated by WADY LLC in Doha.

Is Wady a marketplace?

No. Wady is not a marketplace. We just digitize the relationships you already have. Prices are set per customer, and a supplier's code expires after three days.

Is Wady a marketplace?

No. Wady is not a marketplace. We just digitize the relationships you already have. Prices are set per customer, and a supplier's code expires after three days.

Who pays?

The supplier pays for the Order Management System, and the Purchase System is free for the buyer forever. Wady Central is paid, and it works for a single cafe up to a group with a central kitchen. There's no commission on any order.

Who pays?

The supplier pays for the Order Management System, and the Purchase System is free for the buyer forever. Wady Central is paid, and it works for a single cafe up to a group with a central kitchen. There's no commission on any order.

Do I need to change my POS or accounting system?

No. Wady works alongside your existing POS and accounting, it doesn't replace them. Wady Central doesn't connect directly to a POS yet, it runs alongside it. Your suppliers and prices stay the same too.

Do I need to change my POS or accounting system?

No. Wady works alongside your existing POS and accounting, it doesn't replace them. Wady Central doesn't connect directly to a POS yet, it runs alongside it. Your suppliers and prices stay the same too.

What does Wady do with an order?

Wady carries the order from the buyer to the supplier and keeps it organized: items, quantities, the agreed prices and the delivery date, and every order is saved. The supplier accepts the order, delivers it and collects the money, and Wady takes no commission. If a supplier isn't on Wady, the purchase order reaches them by email.

What doesn't Wady do yet?

Plainly: Wady Central doesn't connect directly to a POS yet, it runs alongside it. Wady Central is in English only for now, and an Arabic interface and a mobile app are planned. Approvals and spending limits per branch aren't available yet, they're planned. Pricing for the supplier Order Management System isn't published, you get it by talking to us. And Wady doesn't read orders from WhatsApp or email: the supplier's customers order in the Wady app. And Wady works with businesses in Qatar today.

Purchase System

Really free, and forever?

Yes, really. 100% free forever. No fees, no contract, no commission. Not a trial, not just the first year, not a plan that expires. The supplier pays, not you.

Really free, and forever?

Yes, really. 100% free forever. No fees, no contract, no commission. Not a trial, not just the first year, not a plan that expires. The supplier pays, not you.

Do I need to change my suppliers?

No. Same suppliers, same prices, same relationships, and nothing changes in your agreements. A supplier who's already on Wady, you connect with them using a code or invite link, and any other supplier you add yourself in minutes.

Do I need to change my suppliers?

No. Same suppliers, same prices, same relationships, and nothing changes in your agreements. A supplier who's already on Wady, you connect with them using a code or invite link, and any other supplier you add yourself in minutes.

My supplier isn't on Wady, what do I do?

No problem. You add them yourself with their products and prices, in minutes. The purchase order goes to them by email, with a copy to you. Or give us your suppliers' names, and we'll bring them onto Wady.

My supplier isn't on Wady, what do I do?

No problem. You add them yourself with their products and prices, in minutes. The purchase order goes to them by email, with a copy to you. Or give us your suppliers' names, and we'll bring them onto Wady.

What devices does it work on?

On iPhone, Android and any browser. Search for Wady B2B on the App Store or Google Play, or open order.wady.ai. Same account everywhere.

What devices does it work on?

On iPhone, Android and any browser. Search for Wady B2B on the App Store or Google Play, or open order.wady.ai. Same account everywhere.

Wady Central

Is Wady Central only for groups and central kitchens?

No. It works for a single cafe or restaurant that wants to get its stock, recipes and costing under control. And it works for a group with outlets and a central kitchen.

Is Wady Central only for groups and central kitchens?

No. It works for a single cafe or restaurant that wants to get its stock, recipes and costing under control. And it works for a group with outlets and a central kitchen.

How much does Wady Central cost?

It starts from QAR 299 per outlet per month, and the central kitchen is 499. Paying annually saves you 10%. Details are on the pricing page.

How much does Wady Central cost?

It starts from QAR 299 per outlet per month, and the central kitchen is 499. Paying annually saves you 10%. Details are on the pricing page.

Can I take my data with me?

Yes. In Wady Central, you can export all your data, any day, for free.

Can I take my data with me?

Yes. In Wady Central, you can export all your data, any day, for free.

For suppliers

Do you take a commission?

No. There's no commission on any order, ever. Wady carries the order and keeps it organized, and the supplier accepts it, delivers it and collects the money.

Do you take a commission?

No. There's no commission on any order, ever. Wady carries the order and keeps it organized, and the supplier accepts it, delivers it and collects the money.

Can competitors see my prices?

No. Prices are set per customer, and no customer sees another's price. Anyone who wants to connect with you needs your code, and the code expires after three days.

Can competitors see my prices?

No. Prices are set per customer, and no customer sees another's price. Anyone who wants to connect with you needs your code, and the code expires after three days.

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