Customer relationships (CRM)
Customers and offers is part of Wady's Order Management System, the paid system for food suppliers and distributors in Qatar. See each customer's status: active, at risk, or stopped ordering, with every customer and their branches under one account, linked to their rep. Send offers and campaigns to the customers you choose, and track the results. The supplier pays. The customer orders free.
Something we hear from suppliers
"I have 1,000 products, and my customer knows 6 of them."
How it works
Coming soon
Customers and offers
Customer status
Every customer, and where they stand with you.
See each customer's status: active, at risk, or stopped ordering. The fuller detail, like their basket trend and next order, is on the data page.
Three statuses per customer
Active, at risk, or stopped ordering
See who stopped ordering, before month end
Account and rep
One account, one rep.
Every customer has one account that gathers all their branches, linked to their rep. And they have their own terms: their price, their catalogue, and their payment method.
One account for all of a customer's branches
Every customer linked to their rep
Each customer has their own price, catalogue and payment method
Delivery terms
A special delivery term, for a specific customer.
If a customer needs something different, like Friday delivery or 5am delivery with no minimum, you can set it just for them.
A special delivery term for a specific customer
Friday or 5am delivery
No minimum order, if you set it for them
FAQ
Every customer clear, every offer to the right one.
Talk to us, and we'll show you how to see every customer's status and send offers to who you choose.
