Something we hear from suppliers
"I have 1,000 products, and my customer knows 6 of them."
How it works
Customers and offers is part of Wady's Order Management System, the paid system for food suppliers and distributors in Qatar. A customer is active, at risk, or stopped ordering, and each customer and their branches sit under one account, linked to their rep. The supplier pays. The customer orders free.
Coming soon
Customers and offers
Customer status
Every customer, and where they stand with you.
See each customer's status: active, at risk, or stopped ordering. The fuller detail, like their basket trend and next order, is on the data page.
Three statuses per customer
Active, at risk, or stopped ordering
See who stopped ordering, before month end
Account and rep
One account, one rep.
Every customer has one account that gathers all their branches, linked to their rep. And they have their own terms: their price, their catalogue, and their payment method.
One account for all of a customer's branches
Every customer linked to their rep
Each customer has their own price, catalogue and payment method
Delivery terms
A special delivery term, for a specific customer.
If a customer needs something different, like Friday delivery or 5am delivery with no minimum, you can set it just for them.
A special delivery term for a specific customer
Friday or 5am delivery
No minimum order, if you set it for them
FAQ
What statuses can I see for each customer?
Three statuses: active, at risk, or stopped ordering. The fuller detail on each customer is on the data page.
My customer has more than one branch?
That's fine. Under one account, with all their branches.
Can I set special delivery for one customer?
Yes. Like Friday delivery, or 5am delivery with no minimum, for a customer you choose.
How do my offers reach the right customer?
You choose which customers get each offer, and it lands inside Wady, not in a WhatsApp group.
Can I know how my campaign performed?
Yes. You track the result of every campaign in numbers.
Every customer clear, every offer to the right one.
Talk to us, and we'll show you how to see every customer's status and send offers to who you choose.
