Wady LLC - Global Privacy Policy

Effective Date: June 16, 2025 Last Updated: June 16, 2025

1. Introduction

Wady LLC ("Wady", "we", "our", "us"), a company established under the laws of the Qatar Financial Centre (QFC), is resolutely committed to protecting the privacy and security of the data entrusted to us. This Privacy Policy describes how we collect, use, store, share, and protect your Personal Data.

This policy applies to our corporate clients ("Clients") and the authorized individuals aged 18 and over ("Users") who use our B2B digital services ("Services") on their behalf. It covers data collected through our website, platform, and applications (collectively, the "Platform").

Our data processing activities are primarily governed by the QFC Data Protection Regulations 2021. We also adhere to the State of Qatar's Personal Data Protection Law No. 13 of 2016 (PDPPL) and other applicable international regulations such as the General Data Protection Regulation (GDPR) where our Services are offered to individuals in those regions.

2. Our Role: Data Controller vs. Data Processor

It is crucial to understand our role in relation to your data.

  • For "User Data" (e.g., account registration information, business contact details), Wady acts as a Data Controller, meaning we determine the purposes and means of processing.

  • For "Client Data" (information our Clients upload to the Services for their own business purposes), Wady acts as a Data Processor on behalf of the Client.

This policy primarily concerns our activities as a Data Controller. Our obligations as a Data Processor are defined in our Data Processing Addendum with our Clients.

3. What Personal Data We Collect and Why

We adhere to the principle of data minimization, collecting only the Personal Data that is necessary to provide our Services, operate our business, and comply with our legal obligations.

Data Category

Specific Data Types

Primary Purpose of Use (Legal Basis)

Identity & Account Data

First Name, Last Name, Email, Phone Number, Job Title, User ID, Password (hashed)

To create and manage your user account and provide the Services. (Performance of a Contract)

Business Data

Company Name, Commercial Registration, Business Address, Tax ID

To onboard your company as a Client and manage our business relationship. (Performance of a Contract)

Financial & Transactional Data

Corporate Credit/Debit Card Details (processed by our PCI-DSS compliant gateway), Billing Address, Transaction History

To process payments for Services and prevent fraud. (Performance of a Contract; Legal Obligation)

Technical & Usage Data

IP Address, Device Type, Operating System, Browser Type, Application Version, Crash Logs, Usage Patterns

To secure, maintain, and improve the performance and functionality of our Platform. (Legitimate Interest)

Location Data

Approximate location (derived from IP Address)

To provide localized content and for security analytics (e.g., identifying suspicious logins). (Legitimate Interest)

Communications Data

Feedback, Support Tickets, Emails, Survey Responses

To respond to your inquiries, provide support, and improve our Services. (Legitimate Interest)

Export to Sheets

We do not collect "Special Categories" of personal data (e.g., health, race, religion) as defined by the QFC Regulations and GDPR.

4. Cookies and Similar Technologies

We use cookies that are strictly necessary for the functionality and security of our Platform. For non-essential cookies used for analytics and performance, we will only use them with your explicit, prior consent, which can be managed at any time through our cookie consent banner.

5. How We Share Your Information

We do not sell your Personal Data. We only share your data with the following categories of recipients under strict confidentiality and data protection obligations:

  • Service Providers (Sub-processors): Third-party companies engaged to provide infrastructure (e.g., cloud hosting), payment processing, and analytics.

  • Partner Merchants: We share necessary order information with merchants you transact with to fulfill the requested service.

  • Legal & Regulatory Authorities: We may disclose your data if required by law or a binding order from a court or competent authority, including the QFC Regulatory Authority.

  • In a Business Transaction: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under confidentiality.

6. International Data Transfers

Your Personal Data may be stored and processed in countries outside of Qatar. When we transfer data internationally, we ensure it is protected by implementing legally approved safeguards under the QFC Regulations and GDPR, such as entering into Standard Contractual Clauses (SCCs) with the data recipient.

7. Data Security

We have implemented robust technical and organizational security measures designed to protect your Personal Data from unauthorized access, alteration, or destruction. These include data encryption, access controls, regular security audits, and staff training. However, no system is impenetrable, and we cannot guarantee absolute security.

8. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements under QFC and Qatari law. Account data is typically retained for the duration of the active business relationship, plus a subsequent period as required by law.

9. Your Data Protection Rights

Under the QFC Data Protection Regulations and other applicable laws, you have the following rights regarding your Personal Data:

  • The Right to Access: You can request a copy of the Personal Data we hold about you.

  • The Right to Rectification: You can request that we correct any inaccurate or incomplete data.

  • The Right to Erasure: You can request that we delete your Personal Data, under certain conditions.

  • The Right to Restrict Processing: You can request that we limit the use of your Personal Data.

  • The Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, in a machine-readable format.

  • The Right to Object: You can object to our processing of your data where we rely on "Legitimate Interest" as our legal basis.

To exercise any of these rights, please contact our Data Protection Officer at wecare@thewady.com. We will respond to your request within the legally mandated timeframe (typically 30 days).

10. Children's Privacy

Our Service is strictly intended for use by business professionals aged 18 and over. We do not permit the use of our Service by any individual under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

11. Updates to This Policy

We may update this policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting a prominent notice on our Platform or by email at least 30 days before the change takes effect.

12. Contact Us & Dispute Resolution

For any questions, concerns, or to exercise your rights, please contact our Data Protection Officer:

Wady LLC Registration Number: 03228 Address: Office No. 8, Floor No. 1, QFC Tower 1, Doha – Qatar Email: wecare@thewady.com Phone: +974 70007658

As a QFC entity, our lead supervisory authority is the QFC Data Protection Office. If you are unsatisfied with our resolution of a data protection matter, you have the right to lodge a complaint with them, or with your local data protection authority if you are based in the EEA.

 

Wady LLC - Global Privacy Policy
Effective Date: June 16, 2025 Last Updated: June 16, 2025
1. Introduction
Wady LLC ("Wady", "we", "our", "us"), a company established under the laws of the Qatar Financial Centre (QFC), is resolutely committed to protecting the privacy and security of the data entrusted to us. This Privacy Policy describes how we collect, use, store, share, and protect your Personal Data.
This policy applies to our corporate clients ("Clients") and the authorized individuals aged 18 and over ("Users") who use our B2B digital services ("Services") on their behalf. It covers data collected through our website, platform, and applications (collectively, the "Platform").
Our data processing activities are primarily governed by the QFC Data Protection Regulations 2021. We also adhere to the State of Qatar's Personal Data Protection Law No. 13 of 2016 (PDPPL) and other applicable international regulations such as the General Data Protection Regulation (GDPR) where our Services are offered to individuals in those regions.
2. Our Role: Data Controller vs. Data Processor
It is crucial to understand our role in relation to your data.
  • For "User Data" (e.g., account registration information, business contact details), Wady acts as a Data Controller, meaning we determine the purposes and means of processing.
  • For "Client Data" (information our Clients upload to the Services for their own business purposes), Wady acts as a Data Processor on behalf of the Client.
This policy primarily concerns our activities as a Data Controller. Our obligations as a Data Processor are defined in our Data Processing Addendum with our Clients.
3. What Personal Data We Collect and Why
We adhere to the principle of data minimization, collecting only the Personal Data that is necessary to provide our Services, operate our business, and comply with our legal obligations.
Data Category
Specific Data Types
Primary Purpose of Use (Legal Basis)
Identity & Account Data
First Name, Last Name, Email, Phone Number, Job Title, User ID, Password (hashed)
To create and manage your user account and provide the Services. (Performance of a Contract)
Business Data
Company Name, Commercial Registration, Business Address, Tax ID
To onboard your company as a Client and manage our business relationship. (Performance of a Contract)
Financial & Transactional Data
Corporate Credit/Debit Card Details (processed by our PCI-DSS compliant gateway), Billing Address, Transaction History
To process payments for Services and prevent fraud. (Performance of a Contract; Legal Obligation)
Technical & Usage Data
IP Address, Device Type, Operating System, Browser Type, Application Version, Crash Logs, Usage Patterns
To secure, maintain, and improve the performance and functionality of our Platform. (Legitimate Interest)
Location Data
Approximate location (derived from IP Address)
To provide localized content and for security analytics (e.g., identifying suspicious logins). (Legitimate Interest)
Communications Data
Feedback, Support Tickets, Emails, Survey Responses
To respond to your inquiries, provide support, and improve our Services. (Legitimate Interest)
Export to Sheets
We do not collect "Special Categories" of personal data (e.g., health, race, religion) as defined by the QFC Regulations and GDPR.
4. Cookies and Similar Technologies
We use cookies that are strictly necessary for the functionality and security of our Platform. For non-essential cookies used for analytics and performance, we will only use them with your explicit, prior consent, which can be managed at any time through our cookie consent banner.
5. How We Share Your Information
We do not sell your Personal Data. We only share your data with the following categories of recipients under strict confidentiality and data protection obligations:
  • Service Providers (Sub-processors): Third-party companies engaged to provide infrastructure (e.g., cloud hosting), payment processing, and analytics.
  • Partner Merchants: We share necessary order information with merchants you transact with to fulfill the requested service.
  • Legal & Regulatory Authorities: We may disclose your data if required by law or a binding order from a court or competent authority, including the QFC Regulatory Authority.
  • In a Business Transaction: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under confidentiality.
6. International Data Transfers
Your Personal Data may be stored and processed in countries outside of Qatar. When we transfer data internationally, we ensure it is protected by implementing legally approved safeguards under the QFC Regulations and GDPR, such as entering into Standard Contractual Clauses (SCCs) with the data recipient.
7. Data Security
We have implemented robust technical and organizational security measures designed to protect your Personal Data from unauthorized access, alteration, or destruction. These include data encryption, access controls, regular security audits, and staff training. However, no system is impenetrable, and we cannot guarantee absolute security.
8. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements under QFC and Qatari law. Account data is typically retained for the duration of the active business relationship, plus a subsequent period as required by law.
9. Your Data Protection Rights
Under the QFC Data Protection Regulations and other applicable laws, you have the following rights regarding your Personal Data:
  • The Right to Access: You can request a copy of the Personal Data we hold about you.
  • The Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • The Right to Erasure: You can request that we delete your Personal Data, under certain conditions.
  • The Right to Restrict Processing: You can request that we limit the use of your Personal Data.
  • The Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, in a machine-readable format.
  • The Right to Object: You can object to our processing of your data where we rely on "Legitimate Interest" as our legal basis.
To exercise any of these rights, please contact our Data Protection Officer at wecare@thewady.com. We will respond to your request within the legally mandated timeframe (typically 30 days).
10. Children's Privacy
Our Service is strictly intended for use by business professionals aged 18 and over. We do not permit the use of our Service by any individual under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
11. Updates to This Policy
We may update this policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting a prominent notice on our Platform or by email at least 30 days before the change takes effect.
12. Contact Us & Dispute Resolution
For any questions, concerns, or to exercise your rights, please contact our Data Protection Officer:
Wady LLC Registration Number: 03228 Address: Office No. 8, Floor No. 1, QFC Tower 1, Doha – Qatar Email: wecare@thewady.com Phone: +974 70007658
As a QFC entity, our lead supervisory authority is the QFC Data Protection Office. If you are unsatisfied with our resolution of a data protection matter, you have the right to lodge a complaint with them, or with your local data protection authority if you are based in the EEA.
 
Wady LLC - Global Privacy Policy
Effective Date: June 16, 2025 Last Updated: June 16, 2025
1. Introduction
Wady LLC ("Wady", "we", "our", "us"), a company established under the laws of the Qatar Financial Centre (QFC), is resolutely committed to protecting the privacy and security of the data entrusted to us. This Privacy Policy describes how we collect, use, store, share, and protect your Personal Data.
This policy applies to our corporate clients ("Clients") and the authorized individuals aged 18 and over ("Users") who use our B2B digital services ("Services") on their behalf. It covers data collected through our website, platform, and applications (collectively, the "Platform").
Our data processing activities are primarily governed by the QFC Data Protection Regulations 2021. We also adhere to the State of Qatar's Personal Data Protection Law No. 13 of 2016 (PDPPL) and other applicable international regulations such as the General Data Protection Regulation (GDPR) where our Services are offered to individuals in those regions.
2. Our Role: Data Controller vs. Data Processor
It is crucial to understand our role in relation to your data.
  • For "User Data" (e.g., account registration information, business contact details), Wady acts as a Data Controller, meaning we determine the purposes and means of processing.
  • For "Client Data" (information our Clients upload to the Services for their own business purposes), Wady acts as a Data Processor on behalf of the Client.
This policy primarily concerns our activities as a Data Controller. Our obligations as a Data Processor are defined in our Data Processing Addendum with our Clients.
3. What Personal Data We Collect and Why
We adhere to the principle of data minimization, collecting only the Personal Data that is necessary to provide our Services, operate our business, and comply with our legal obligations.
Data Category
Specific Data Types
Primary Purpose of Use (Legal Basis)
Identity & Account Data
First Name, Last Name, Email, Phone Number, Job Title, User ID, Password (hashed)
To create and manage your user account and provide the Services. (Performance of a Contract)
Business Data
Company Name, Commercial Registration, Business Address, Tax ID
To onboard your company as a Client and manage our business relationship. (Performance of a Contract)
Financial & Transactional Data
Corporate Credit/Debit Card Details (processed by our PCI-DSS compliant gateway), Billing Address, Transaction History
To process payments for Services and prevent fraud. (Performance of a Contract; Legal Obligation)
Technical & Usage Data
IP Address, Device Type, Operating System, Browser Type, Application Version, Crash Logs, Usage Patterns
To secure, maintain, and improve the performance and functionality of our Platform. (Legitimate Interest)
Location Data
Approximate location (derived from IP Address)
To provide localized content and for security analytics (e.g., identifying suspicious logins). (Legitimate Interest)
Communications Data
Feedback, Support Tickets, Emails, Survey Responses
To respond to your inquiries, provide support, and improve our Services. (Legitimate Interest)
Export to Sheets
We do not collect "Special Categories" of personal data (e.g., health, race, religion) as defined by the QFC Regulations and GDPR.
4. Cookies and Similar Technologies
We use cookies that are strictly necessary for the functionality and security of our Platform. For non-essential cookies used for analytics and performance, we will only use them with your explicit, prior consent, which can be managed at any time through our cookie consent banner.
5. How We Share Your Information
We do not sell your Personal Data. We only share your data with the following categories of recipients under strict confidentiality and data protection obligations:
  • Service Providers (Sub-processors): Third-party companies engaged to provide infrastructure (e.g., cloud hosting), payment processing, and analytics.
  • Partner Merchants: We share necessary order information with merchants you transact with to fulfill the requested service.
  • Legal & Regulatory Authorities: We may disclose your data if required by law or a binding order from a court or competent authority, including the QFC Regulatory Authority.
  • In a Business Transaction: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under confidentiality.
6. International Data Transfers
Your Personal Data may be stored and processed in countries outside of Qatar. When we transfer data internationally, we ensure it is protected by implementing legally approved safeguards under the QFC Regulations and GDPR, such as entering into Standard Contractual Clauses (SCCs) with the data recipient.
7. Data Security
We have implemented robust technical and organizational security measures designed to protect your Personal Data from unauthorized access, alteration, or destruction. These include data encryption, access controls, regular security audits, and staff training. However, no system is impenetrable, and we cannot guarantee absolute security.
8. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements under QFC and Qatari law. Account data is typically retained for the duration of the active business relationship, plus a subsequent period as required by law.
9. Your Data Protection Rights
Under the QFC Data Protection Regulations and other applicable laws, you have the following rights regarding your Personal Data:
  • The Right to Access: You can request a copy of the Personal Data we hold about you.
  • The Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • The Right to Erasure: You can request that we delete your Personal Data, under certain conditions.
  • The Right to Restrict Processing: You can request that we limit the use of your Personal Data.
  • The Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, in a machine-readable format.
  • The Right to Object: You can object to our processing of your data where we rely on "Legitimate Interest" as our legal basis.
To exercise any of these rights, please contact our Data Protection Officer at wecare@thewady.com. We will respond to your request within the legally mandated timeframe (typically 30 days).
10. Children's Privacy
Our Service is strictly intended for use by business professionals aged 18 and over. We do not permit the use of our Service by any individual under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
11. Updates to This Policy
We may update this policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting a prominent notice on our Platform or by email at least 30 days before the change takes effect.
12. Contact Us & Dispute Resolution
For any questions, concerns, or to exercise your rights, please contact our Data Protection Officer:
Wady LLC Registration Number: 03228 Address: Office No. 8, Floor No. 1, QFC Tower 1, Doha – Qatar Email: wecare@thewady.com Phone: +974 70007658
As a QFC entity, our lead supervisory authority is the QFC Data Protection Office. If you are unsatisfied with our resolution of a data protection matter, you have the right to lodge a complaint with them, or with your local data protection authority if you are based in the EEA.